
We have recently completed an audit of our data center operations and standard operating procedures to help one of our enterprise customers meet their CFR Part 11 regulatory compliance for the Food and Drug Administration (FDA). CFR Part 11 requirements include a comprehensive checklist/Audit of electronic records and how the IT systems are utilized. rmsource is pleased to have assisted our client with this process, and look forward to providing these types of services to other data center clients.
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Are you confused about the differences between a public, hybrid, or private cloud?
Let me start by saying you’re not the only one, and this continues to be a hot topic for discussion panels and keynotes at every trade show we attend. For the past year our company has sponsored numerous events and conferences, and I like many of the attendees read through the course or session overviews to decide which ones are the most interesting while trying to get a seat near the exit, preferably with an electrical outlet for recharging my laptop and/or phone throughout the day. After listening to speakers, panel discussions, and attendees at the show it seems we have some general confusion on what the differences are between various cloud offerings. The following are a few helpful tips to clear the confusion.
Private Clouds – A dedicated collection of computing components for a single tenant that wishes to leverage the elasticity and scalability of cloud computing technologies. Hot-add computing power, Single Sign On (SSO), and Active Directory (AD) integration are just a few features available under these type of offerings. Organizations leverage the cloud through virtualization technologies while retaining security and control over their data and systems. This enables the implementation of a new Business Service without the costs of building dedicated infrastructure for each new requirement. It also enables organizations to avoid the age old problem of designing and implementing for peak loads on day 1. (VMware vSphere’s Clustering and Dynamic Resource Scheduling features are examples of these types of concepts)
Public Clouds – A collection of computing components that typically enables a single type of Business Service for multiple organizations (multi-tenant services and applications). Service provider such as Amazon Elastic Compute Cloud (EC2), IBM’s Blue Cloud, Sun Cloud, Google AppEngine and Windows Azure Platform make these services available to the general public over the Internet.
Hybrid Clouds – A mixture of both the private and public clouds where an organization wishes to maintain control over business critical applications and services while leveraging external public cloud providers for some services. Think of an organization that uses a Private Cloud for their email system, and a Public Cloud account for email filtering.

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New Tier 3 facility to focus on affordable, secure and highly managed cloud services providing enterprise caliber IT capabilities for small and medium businesses
RALEIGH, NC, June 10, 2009 - rmsource, (www.rmsource.com) a national provider with over a decade of experience in full-service IT consulting and managed solutions, is pleased to announce a major new data center and expansion to its private cloud computing and software-as-a-service solutions. The data center will open in Q4 2009 and be located in a stand-alone facility in Durham, North Carolina.
Uniquely positioned in the market as a managed-only data center and a secure, private cloud services provider, rmsource will offer a variety of high-availability services in this new facility, but most central is the provisioning of mission critical IT infrastructure to customers at a fraction of the cost of building out their own IT Infrastructure.
The new data center will also play a key role in extending rmsource’s private cloud service according to Mark Outlaw, Director of IT Infrastructure Services – "We're passionate about avoiding the traditional hosting risks of having customers share critical infrastructure - too many have been burned by lost productivity because their hosted applications were overwhelmed by other customers sharing the same equipment. We decided a long time ago avoid those risks and took the best components of the shared cloud – virtualization, disaster recovery, flexibility, migration ease and affordability – and made it private. This ensures our private cloud customers the uptime and security confidence they need to run their business by dedicating the exact resources they need. Our engineering group then actively manages the end-user experience right down to the application level, ensuring unprecedented productivity for our clients." Services at the new Tier 3 facility will include rmsource private clouds, Software-as-a-Service, Voice-over-IP/ unified messaging, disaster recovery site hosting, and managed application servers, amongst others and will benefit from the following physical capabilities:
- SAS 70 Type II Certified
- Hurricane rated facility
- Perimeter and internal physical security
- Diverse and redundant power
- Redundant cooling systems for high density IT infrastructure
- Multi-gigabit diverse and redundant internet connectivity
- 24/7 services with SLA ranging from 99% to 99.995% uptime
- Strategic infrastructure partners: HP, NetApp, Cisco, VMware
"The rmsource focus on managing the experience from the data center to the end-user provides my employees with uninterrupted access to the tools they need to be productive while simultaneously controlling my IT costs since expanding my own data center is extremely costly and resource intensive. We're certainly looking forward to their enhanced private cloud this fall," said long time rmsource customer Eric Lewis, Network Operations Manager with Measurements, Inc.
About rmsource:
rmsource is a full service Information technology consulting, and managed solutions firm with over twelve years of experience in IT– including a range of custom software development, and business intelligence offerings – affording customers cost effective outsourcing of their business technology demands.
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